Privacy Policy

This Privacy Policy explains how Aladdin21 Company Inc. (“Aladdin21,” “we,” “us,” or “our”), Chicago, Illinois, USA. Phone: (773) 495-0730. Email: hello@aladdin21.com. collects, uses, and shares personal information when you visit our websites, order or use the Service, or communicate with us.

Two roles matter here. For information about you - our customer or prospective customer - Aladdin21 is the data controller. For information visitors submit through the contact form on a website we host for you, you (the business owner) are the controller and Aladdin21 processes that data on your behalf (see Section 6).

Information you provide: business name and details, your name, email address, phone number, service descriptions, service area, photos, credential information you ask us to verify and display (such as license or insurance details), and the content of your communications with us.

Information collected automatically: log and device data (IP address, browser type, pages viewed, timestamps), and analytics about how our portal and hosted sites are used. See Section 7 (Cookies).

Information from third parties: payment status and subscription events from our payment processor (we never receive or store your full card number), message delivery status from our email and SMS providers, and domain registration data from registrars.

We use personal information to: build and operate your website; deliver lead notifications you asked for; bill and manage your subscription; verify credentials you ask us to display; provide support; secure and improve the Service; send service communications (and, only with your consent, marketing communications, which you can opt out of at any time); and comply with legal obligations.

We do not use your personal information for automated decisions that produce legal or similarly significant effects about you.

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.

We share personal information only with: (a) service providers who process it for us under contract - currently including Stripe (payments), Vercel (hosting), Supabase (database), Cloudflare (image delivery), Resend (email delivery), and Twilio (text messaging); (b) domain registrars/registries when we register, renew, or transfer a domain for you (transferring a domain to your own registrar account requires submitting your registrant contact details); (c) professional advisers, and authorities where required by law or to protect rights and safety; and (d) a successor entity in a merger, acquisition, or asset sale, with notice to you.

Text messaging consent is separate and optional, and is never a condition of purchase. We keep a record of what you agreed to and when. No mobile information or SMS opt-in consent will be shared with or sold to third parties or affiliates for their marketing or promotional purposes; messaging data is shared only with our SMS delivery provider to send the messages you requested. Reply STOP to any message to opt out and HELP for help. See our SMS & Messaging Policy for full program terms.

When a visitor submits a contact form on a website we host for a customer, we collect the submitted information (typically name, contact details, and message) solely to deliver it to that customer and to maintain delivery records. The customer is the controller of that data; we process it on the customer's documented instructions, do not use it for our own marketing, and delete or return it in accordance with our retention schedule and the customer's instructions. Visitors seeking access to or deletion of data they submitted should contact the business owner directly; we will assist the owner in honoring such requests.

Our portal uses strictly necessary cookies (session, security, preferences) and first-party analytics to understand usage. We do not run third-party advertising cookies or trackers on our portal or on the websites we build. Because we do not engage in cross-site tracking, we treat browser “Do Not Track” and Global Privacy Control signals as consistent with our existing practices.

We keep personal information for as long as needed for the purposes above: account data for the life of your subscription and a reasonable period afterward for legal, billing-dispute, and tax purposes; lead delivery records per our operational schedule; and consent records for as long as required to demonstrate compliance. When data is no longer needed, we delete or de-identify it.

We use administrative, technical, and physical safeguards appropriate to the data we handle, including encryption in transit (TLS), access controls with row-level security on our database, and least-privilege access for staff. No system is perfectly secure; if a breach affecting your personal information occurs, we will notify you and regulators as required by applicable law.

You may request access to, correction of, a copy of, or deletion of your personal information by emailing hello@aladdin21.com or calling (773) 495-0730. We will verify your request and respond within the time required by applicable law. We will not discriminate against you for exercising privacy rights.

Residents of certain states (including California, Colorado, Connecticut, Texas, and Virginia) may have specific statutory rights, including the rights to know, correct, delete, and obtain a portable copy, and the right to appeal a refusal. Since we do not sell or share personal information for targeted advertising, there is nothing to opt out of in that regard, but you may still exercise your other rights using the contacts above.

You can opt out of marketing email via the unsubscribe link in any marketing message and out of SMS by replying STOP. Service messages (billing, security, legal notices) are sent as needed to operate your account.

The Service is for businesses and is not directed to children. We do not knowingly collect personal information from anyone under 13 (or under 16 where a higher threshold applies). If you believe a child provided us personal information, contact us and we will delete it.

We may update this Policy; material changes will be announced by email and/or an in-account notice at least 30 days before taking effect, and the version line above will change.

Contact for privacy matters: Aladdin21 Company Inc. (“Aladdin21,” “we,” “us,” or “our”), Chicago, Illinois, USA. Phone: (773) 495-0730. Email: hello@aladdin21.com.