Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and Aladdin21 Company Inc. (“Aladdin21,” “we,” “us,” or “our”), Chicago, Illinois, USA. Phone: (773) 495-0730. Email: hello@aladdin21.com.

Aladdin21 operates a done-for-you website service (the “Service”): we build, host, and maintain a professional one-page website for your business under a monthly subscription. By placing an order, approving a site preview, or using the Service, you accept these Terms, our Privacy Policy, Acceptable Use Policy, Cancellation Policy, Refund Policy, Domain Policy, and SMS & Messaging Policy, each of which is incorporated into these Terms by reference.

If you do not agree to these Terms, do not use the Service.

The Service is offered to businesses and individuals acting in a business capacity. You must be at least 18 years old and have the authority to bind the business on whose behalf you order. You represent that all registration and business information you provide is accurate and that you will keep it current.

Your subscription includes: design and build of a one-page website from the information you provide; hosting with SSL; ongoing maintenance; reasonable content change requests (see Section 8); local search optimization of your site's on-page content; and delivery of leads submitted through your site's contact form by email and, if you opt in, by text message. Optional add-ons (such as domain registration or a Plus plan with additional services) are described at the point of purchase.

We do not guarantee any particular search-engine ranking, volume of visitors, or number of leads. Search results are controlled by third parties (such as Google) and depend on many factors outside our control. Any figures shown in our marketing are illustrative, not promises.

You are charged nothing until you explicitly approve your site preview. Before you pay, we display the exact amount of your first charge, the recurring renewal amount, and the renewal date.

AUTOMATIC RENEWAL DISCLOSURE: The Service is a recurring subscription. After your first payment, your subscription automatically renews each billing period at the then-current rate, and the payment method you provided is charged on each renewal date, until you cancel. You may cancel at any time as described in Section 11 and in our Cancellation Policy; cancellation takes effect at the end of the period already paid for.

Payments are processed by our payment processor (currently Stripe, Inc.). We do not store your full card number. If a renewal payment fails, we will notify you and retry; if payment continues to fail, we may suspend and later terminate the Service after notice.

We may change subscription prices with at least 30 days' advance written notice. A price change never applies retroactively and takes effect at your next renewal after the notice period. If you do not accept a price change, you may cancel before it takes effect.

“Your Content” means everything you provide for your website: business details, text, photos, logos, service descriptions, credentials, and anything else. You retain ownership of Your Content.

You grant Aladdin21 a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, adapt, and publicly display Your Content solely to build, operate, promote, and support your website and the Service. This license ends when your content is removed from the Service, except as needed for backups and legal compliance.

You represent and warrant that: (a) Your Content is accurate and not misleading; (b) you own or have all rights necessary to use and license Your Content, including photographs and any depicted persons' permissions; and (c) Your Content and your business practices comply with applicable law, including consumer-protection and licensing laws applicable to your trade.

Trust claims - such as license numbers, insurance coverage, bonding, or certifications - appear on your website only after you have expressly confirmed them and we have completed our verification process. You must notify us promptly if a credential lapses, is suspended, or changes. We may remove any credential claim we cannot verify or that we reasonably believe is no longer accurate.

Aladdin21 and its licensors own the Service, including the platform software, site templates, page designs, code, and all improvements. During your subscription we license the design and code of your site to you for use as part of the Service. Except for Your Content, no ownership of the Service or of site templates transfers to you.

If you cancel, you may take with you: Your Content (via free export - see the Cancellation Policy), any domain we bought for you, which we transfer to you free of charge (see the Domain Policy), and your leads. The hosted site itself, as a running service on our platform, is not transferable.

“Aladdin21,” “TradeSite,” and our logos are our trademarks. You may not use them without our prior written consent, except to truthfully state that your site is provided by us.

Your plan includes reasonable content change requests: updating your phone number, hours, services, prices, photos, service area, and similar site content. “Reasonable” means the volume a typical single-location trade business generates. If your request volume becomes exceptional (for example, frequent full redesigns or daily bulk changes), we will contact you to discuss options before limiting anything. Change requests do not include building additional pages, custom features, or services outside your plan.

The Service depends on third-party providers, including payment processing, cloud hosting, domain registries and registrars, email delivery, and SMS carriers. Their availability and rules (for example, ICANN domain transfer rules and carrier messaging policies) are outside our control. We will make commercially reasonable efforts to work around third-party outages but are not responsible for them.

Messages submitted by visitors through your website's contact form are delivered to you and belong to your business relationship with that visitor. For such visitor data, you are the data controller and Aladdin21 acts as your processor, as described in our Privacy Policy. You are responsible for how you use leads, including compliance with any laws that apply to your follow-up communications.

These Terms apply from your first order and continue while you use the Service. You may cancel at any time from your account in one click - no phone call required. Your site stays live through the end of the period you have already paid for, and no further charges are made after cancellation. See the Cancellation Policy and Refund Policy for details, including the free content export and the option to pause instead of cancel.

We may suspend or terminate the Service (a) for non-payment after notice and a reasonable cure period; (b) for material violation of these Terms or the Acceptable Use Policy; or (c) if required by law. Where practicable we will give notice and an opportunity to cure before suspension. We may also discontinue the Service generally with at least 60 days' notice, in which case we will refund any prepaid amounts for the period after discontinuation and provide your content export.

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALADDIN21 DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT YOUR WEBSITE WILL ACHIEVE ANY PARTICULAR SEARCH RANKING, TRAFFIC, OR BUSINESS RESULT.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA; AND (B) ALADDIN21'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID TO ALADDIN21 FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limits do not apply to: your payment obligations; your indemnification obligations; either party's gross negligence, willful misconduct, or fraud; or any liability that cannot be limited under applicable law.

You will defend and indemnify Aladdin21 against third-party claims, and resulting damages and reasonable costs, arising from: (a) Your Content; (b) credential or licensing claims you asked us to display; (c) your use of leads or your dealings with your customers; or (d) your violation of law or of these Terms. We will notify you promptly of any such claim and reasonably cooperate at your expense.

These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws rules.

Before filing any claim, you agree to first contact us at hello@aladdin21.com or (773) 495-0730 and give us 30 days to try to resolve the dispute informally - most issues are resolved this way.

ARBITRATION: Except for small-claims matters and requests for injunctive relief, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its rules, seated in Cook County, Illinois (with the option of remote/video proceedings). CLASS ACTION WAIVER: disputes will be arbitrated only on an individual basis; class, collective, and representative actions are waived to the extent permitted by law. YOU MAY OPT OUT of this arbitration provision by emailing hello@aladdin21.com with the subject “Arbitration Opt-Out” within 30 days of first accepting these Terms; opting out does not affect any other part of these Terms.

Either party may bring qualifying claims in small claims court in Cook County, Illinois or in your county of residence.

We may update these Terms from time to time. For material changes we will give at least 30 days' notice by email and/or a notice in your account before the change takes effect. If you do not agree, you may cancel before the effective date; continued use after the effective date constitutes acceptance. The “Version” line at the top of this page shows the current version.

These Terms, together with the policies incorporated by reference and your order details, are the entire agreement between you and Aladdin21 regarding the Service. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets, with notice to you. Neither party is liable for delay or failure caused by events beyond its reasonable control. Notices to you will be sent to the email on your account; notices to us go to hello@aladdin21.com.

Questions about these Terms: Aladdin21 Company Inc. (“Aladdin21,” “we,” “us,” or “our”), Chicago, Illinois, USA. Phone: (773) 495-0730. Email: hello@aladdin21.com.